Service & Parts

At FORTIS, quality and performance is paramount. Each product undergoes extensive product testing and is manufactured to exacting qualifications.
In the unlikely event that you would need a spare or replacement part, please contact our technical support team.

Customer service contact:

Phone: 1-800-501-9471
Fax : 1-800-668-7030

For English - Jaime Hines ext 82904 -

For French - Olivier Mossanda ext 82984 –


For replacement cartridges, please refer to this PDF document.