- How can I find a local sales representative?
To find a local sales representative for FORTIS in your area, please contact either Sam Spataro or Lisa Pratt.
Sam Spataro | Channel Marketing Manager
Spectrum Brands Canada, Inc
Lisa Pratt | National Sales Manager – Wholesale Plumbing
Spectrum Brands Canada, Inc
- How can I find a FORTIS showroom in my area?
Fortis Faucets are carried exclusively by a distinguished group of showrooms.
Please contact us at 877-55-FORTIS (36784) to find your closest showroom location.
- How are the FORTIS faucets made?
All FORTIS products are 100% MADE IN ITALY. Each product features the finest raw materials and utilizes state-of-the-art technology and advanced robotics to develop products that meet the highest standards.
All of our faucets are 100% solid brass construction and feature the finest ceramic disc valving to ensure a lifetime of exceptional performance. Our products are 100% tested and hand inspected prior to shipment.
- Does FORTIS offer water efficient products?
Yes, all FORTIS lavatory faucets meet the EPA criteria for Water Sense tested products to improve overall water efficiency by 30% vs. the industry standard of 2.2gpm.
- Does FORTIS meet the low lead requirements?
All Fortis faucets (lavatory and kitchen) comply with all Federal and State requirements for low lead content. Our products have been tested to meet the NSF certified Lead-Free standards and the California (AB1953) and Vermont (S152) requirements.
Finally, all our products pass through a strict quality inspection and meet all national codes and compliances established by NSF and are certified by CSA International.
- What finishes are available for the FORTIS faucets?
We are proud to offer Fortis faucets in three exceptional finishes, Polished Chrome, Brushed Nickel and Tuscan Bronze, all backed by a limited lifetime warranty.
See our warranty policy for additional information.
Our kitchen faucet collections come in a wide range of faucets from Polished Chrome to onyx.
Our website makes it easy to search each design and see which finishes are available. The site is designed to help you select the product(s) that best fits your décor preferences.
- What are the care instructions for my FORTIS products?
The best way to clean and care for handles and finishes is to use a soft damp cloth, which can be used to clean and shine the faucet. All FORTIS faucets have a lifetime warranty which guarantees finish (with proper care) and function for life, so the brilliant luster and flawless performance of every faucet will never fade.
Regular use of a soft cloth rinsed in warm, soapy water will keep a finish looking clean and new. The use of polish, detergents, abrasive cleaners, organic solvents or acid to clean, shine, or polish such finishes will nullify the lifetime warranty.
For more information about FORTIS products you can send us an email or you can call 1-877-55-FORTIS
- How can I find a replacement part?
We are confident that you will find FORTIS products unsurpassed in quality and craftsmanship. Each piece is 100% designed and manufactured to exacting qualifications in Italy.
In the unlikely event that you would need a spare or replacement part, please contact us at 877-55-FORTIS
- How can I get help with installation?
Need help with installation? Technical assistance is easy with a simple phone call to 877-55-FORTIS.
We would be happy to offer assistance anytime Monday- Friday 8:00 AM to 7:00 PM EST.
- What is the warranty for my FORTIS products
All faucets feature a limited lifetime warranty that guarantees our products are free of any manufacturing or workmanship defects.
For additional information, please refer to our complete warranty policy documents. Click here for warranty